Leadership Decision Making Of Ceo Martin Thomas Essay

Leadership Decision Making Introduction In this week’s assignment, we have been asked to select a decision that that the CEO Martin Thomas is faced with in the Devise Products Unlimited (DPU) case study. First, we will discuss the selected issue faced by the DPU CEO. Next we will look at a decision-making approach and make recommendations to the DPU CEO how to apply it to the decision selected from the case study. Sales in Thomas’s parts division have been dwindling. He has worked with the quality control department to determine the cause. They identified a trend in customer complaints related to the attitude of the staff in the sales, engineering, and production departments. The staff was viewed as â€Å"unhelpful,† â€Å"mean,† and â€Å"angry.† Often customers commented that they felt like they were â€Å"bothering† the staff. The Pending Decision First, let’s start by looking at what the one of the decisions that the DPU CEO is facing. The decision that I have chosen to focus on is issue three from the case study: Sales in Thomas’s parts division have been dwindling. He has worked with the quality control department to determine the cause. They identified a trend in customer complaints related to the attitude of the staff in the sales, engineering, and production departments. The staff was viewed as â€Å"unhelpful,† â€Å"mean,† and â€Å"angry.† Often customers commented that they felt like they were â€Å"bothering† the staff. The CEO must now determine the best course of action to deal withShow MoreRelatedThe Inequality Of Womens Leadership1580 Words   |  7 PagesThe Inequality of Women in Leadership Throughout history, the United States have overcome a number of inequalities and discovered our many freedoms. In the modern age we now live, every individual should have equal rights. Theoretically we do, but technically there are still areas of inequality, specifically in business management. Women are facing difficulties in advancing to leadership positions within most fields, especially in Fortune 500 companies. Female leaders continually face difficultiesRead MoreThe Transformational Leadership Model Of A Business Environment1426 Words   |  6 PagesThere are several different theories that can be applied to leadership. Hence, there are no right or wrong theories, purely just diverse perceptions. The trait theory of leadership believes that leaders are born and not made. This theory claims that leadership is inherited, and great leaders are born with natural leadership traits. Zaccaro, S. J. (2007) defines this as a â€Å"unique property of extraordinary individuals whose dec isions are capable of sometimes radically changing the streams of history†[Pg6]Read MoreExecutive Leadership And Strategic Decisions1242 Words   |  5 PagesExecutive Leadership and Strategic Decisions (Good Bad) Executive leaders have to make decisions concerning their organizations in an attempt to lead the organization in the right direction. Knowing that there are varying personalities within these organizations the leaders have to understand this paradigm which causes decision making to be both objective and subjective within organizations. Attribution theory, gender and crisis calls for executive leaders to make varying decisions. EmpiricalRead MoreInteraction of Leadership Style with Situational Control According to Fiedlers Contingency Model1256 Words   |  5 Pagesï » ¿How does leadership style interact with situational control according to Fiedlers Contingency Model? The effectiveness of a leader is defined by the combination of leadership style and situational control as defined by the precepts and underlying assumptions of the Fiedler Contingency Model (Wearing, Bishop, 1974). The cornerstone of this Model is that the ability of a leader to manage stress at the subordinate, peer and subordinate level as predicated on the situational favorableness of theirRead MoreLeadership : What Kind Of Leader Would I Become?1708 Words   |  7 PagesÏâ€" Section 1: Leadership: What sort of Leader am I? What sort of Leader could I become?  ¬ Introduction: Leadership is a critical topic due to the different aspects the people view it, what goods and right to me might be wrong and bad for others, for example I could see Margaret Thatcher as a leader and others might see her as a normal person who did not make a change. When it comes to define the leaders and leadership we can’t come to one conclusion and we can’t narrow it into one definition evenRead MoreThe Differences Between Leadership And Management1752 Words   |  8 Pages This report I will be talking about the differences between leadership and management by going into detail on the different types of leadership and management and using some real life examples. Leadership Leadership is the ability to help people achieve things that they think are otherwise unachievable. Individuals who have a passion for developing people and they get satisfaction from achieving objectives through others. Leadership involves establishing a clear vision, being able to share thatRead MoreEngm 244 Final Paper2844 Words   |  12 PagesMatthew Thompson Final Paper ENGM 244 Section 4 Introduction As the new CEO of HoloSolar Industries I am excited to help the firm realize its full potential as a profitable and fast-growing company. I have studied the inner workings of the company, and I plan to give the board unbiased, honest recommendations based on my findings. Hopefully the implementation of my proposals will help rectify the current state of affairs at HoloSolar Industries and restore its success, as filing Chapter 11Read MoreLeaders Of Social Movements : Mahatma And Martin Luther King1851 Words   |  8 PagesLeadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes such as beliefs, values, ethics, character, knowledge and skills. When we think of leadership, we often think first of famous individuals. We think of great political leaders: George Washington, Nelson Mandela, and Abraham Lincoln. We may think of the leaders ofRead MoreManagement and Motivation Essay2387 Words   |  10 PagesTo analyse the importance for managers to understand motivation, it is essential to identify what management and motivation are and the links between the two. According to Dr. Kumra (2013), leadership and management are regarded as same. However, leadership is one aspect of management. Managers and leaders have differences in their functions, which means leaders are more motivated and flexible than managers. Motivation is considered as an individual phenomenon, which starts from one individual andRead MoreLeadership and Governance Essay2547 Words   |  11 Pagesorganisations Assignment 1 Report by : Jorge Andres Cuellar Student Id : S0224193 Subject : LEADERSHIP GOVERNANCE Course Code : MGMT20152 Tutor: Grace Phan-Athiroj Central Queensland University Sydney January 2012 Since last decade there are major interest in executive directors’ role to achieve a high status and be recognized into organisations, universities and other entities. Nowadays, words as leadership, quality, and management have reached major relevance how a mechanism to build and develop